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SERVICE & SUPPORT WEBMAIL & STATISTICS LOGIN

Do you have a technical/design question or problem? Visit our Trouble Ticket System, enter your question and you will receive responses from our technicians. PLEASE be very descriptive and include as much info on your question/problem as possible.

Our primary hours of operation for technical and support issues are 8:00am to 5:00pm CST. Normally, we are closed on Saturday and Sundays, although our systems are monitored 24 hours a day, 7 days a week.

The absolute best way to ensure your support request is given a top priority is to submit a trouble ticket through our support system.  A username and password is required.  If you have trouble retrieving your password through the system, give us a call and we can take care of you.

Alternatively, you can email moc.citnegas@troppus or call us at (817) 760-0098 during normal business hours. Sending an email to any other account could result in delays in the response to your ticket as not all Sagentic email addresses are monitored by support technicians.

HELPFUL SERVICES FOR OUR CUSTOMERS

Google Voice Local Search is Google’s experimental service to make local-business search accessible over the phone.

To try this service, just dial 1-800-GOOG-411 (1-800-466-4411) from any phone including your cell phone.

And it's free. Google doesn’t charge you a thing for the call or for connecting you to the business. Regular phone charges may apply, based on your telephone service provider.

 

Enter your domain name

Without the http://www - (ex. yourdomain.com)

Enter domain for SEO Details

WHAT ARE WE WORKING ON NOW?
GOOGLE BUSINESS APPS UPDATES
Google Apps update alerts
03/10/2010 04:26 AM
Google Apps Marketplace now launched
The Google Apps Marketplace allows administrators to discover and purchase integrated third party cloud applications and deploy them to their domains. Applications listed in the Google Apps Marketplace integrate with Google Apps using open protocols. Once added, they then can be easily managed from your domain's control panel and accessed by users through the same links as the Google Apps suite.

Editions included:
Standard, Premier and Education Editions

Languages included:
US English

How to access what's new:
You can visit the Google Apps Marketplace directly at http://www.google.com/enterprise/marketplace/home.

You can also access it from your administrator control panel by clicking on 'Add more services' to see the option to shop the Marketplace.

To add an application from the Marketplace:
1) Click "Add it now"
2) Agree to the vendor's Terms of Service
3) Grant access to the data that the app is requesting (some apps require data access, some don't...so only grant access to apps you trust)
4) Turn it on

For more information:
http://googleblog.blogspot.com/2010/03/open-for-business-google-apps.html
http://googleenterprise.blogspot.com/2010/03/more-great-apps-for-google-apps.html

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For questions or comments please email: moc.citnegas@troppus
 

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