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SERVICE & SUPPORT WEBMAIL & STATISTICS LOGIN

Do you have a technical/design question or problem? Visit our Trouble Ticket System, enter your question and you will receive responses from our technicians. PLEASE be very descriptive and include as much info on your question/problem as possible.

Our primary hours of operation for technical and support issues are 8:00am to 5:00pm CST. Normally, we are closed on Saturday and Sundays, although our systems are monitored 24 hours a day, 7 days a week.

The absolute best way to ensure your support request is given a top priority is to submit a trouble ticket through our support system.  A username and password is required.  If you have trouble retrieving your password through the system, give us a call and we can take care of you.

Alternatively, you can email moc.citnegas@troppus or call us at (817) 760-0098 during normal business hours. Sending an email to any other account could result in delays in the response to your ticket as not all Sagentic email addresses are monitored by support technicians.

HELPFUL SERVICES FOR OUR CUSTOMERS

Google Voice Local Search is Google’s experimental service to make local-business search accessible over the phone.

To try this service, just dial 1-800-GOOG-411 (1-800-466-4411) from any phone including your cell phone.

And it's free. Google doesn’t charge you a thing for the call or for connecting you to the business. Regular phone charges may apply, based on your telephone service provider.

 

Enter your domain name

Without the http://www - (ex. yourdomain.com)

Enter domain for SEO Details

WHAT ARE WE WORKING ON NOW?
GOOGLE BUSINESS APPS UPDATES
Google Apps update alerts
02/05/2010 04:07 AM
Message Security for Google Apps launches Message Log Search

Message Security for Google Apps, powered by Postini, now provides Message Log Search. This provides administrators with visibility into how messages are processed, filtered and delivered, and insight in the traffic patterns for the domain.

Use Message Log Search to:
- Run searches on message log data using a variety of criteria and queries.
- View search results and details about groups or individual messages.
- Track what happened to an inbound or outbound message -- whether it was delivered, quarantined, archived, encrypted, or other disposition -- and see if the message triggered a specific filter.
- Track all messages for a specific sender, recipient, domain, or IP address.

Editions included:
Premier and qualifying Education Editions

Languages included:
English Only

How to access what's new:
- Log in to the Message Security Administration Console, and click the Log Search tab.
- From the Log Search page, you can run queries and view results.

For more information:
Message Security for Google Apps Administration Guide

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For questions or comments please email: moc.citnegas@troppus
 

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